UpToDate access issues

We have been experiencing some access issues with UpToDate (UTD) and working closely with the vendor to fix them.  We apologize for this inconvenience.  Here is a summary of the circumstances under which UTD does, and does not, work.

UpToDate does not currently work:

  • On a computer/laptop when using a non-proxied link (i.e. not a Library link to UTD).
  • On a mobile device via the UpToDate website, whether using a proxied link or signing in with a personal account.
  • The Log In / Register link (i.e. the personal account) does not currently work on a computer/laptop or a mobile device.

UpToDate does currently work:

  • On a computer/laptop using the Library’s proxied link:
    http://proxy.uchicago.edu/login?url=http://www.lib.uchicago.edu/h/uptodateIgnore the prominent message “Your clinical information system is not properly configured to integrate with UpToDate” and use the search box as usual.
  • On a mobile device via the UTD app.  If you do not already have the app, you cannot install it until the personal account feature is functional.

NOTE: The Library’s proxied link also works remotely; you will be prompted to sign in with a CNetID or UCHADID when not at the medical center or when off-campus.

 

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