Alert

Library improving Catalog and checkout response times

Update 9/22/14: Catalog response times have been improved. The Library continues to work on improving checkout response times.
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Library staff members are actively working to improve system response times as full implementation of the new Library Catalog and management system continues. The Library apologizes for the inconvenience and appreciates your patience as we work to bring our new systems up to full speed.

Known issues

We expect to resolve these issues in the coming weeks:

Using the Catalog

  • Library Catalog information may be slow to appear.
  • Error messages are sometimes generated during Catalog searches. In such cases, please try your search again in 5 minutes.
  • Account information is currently unavailable through the new Catalog. Library staff members are happy to generate a list of your checked-out items and to answer other questions about your account upon request. For assistance, please complete this circulation web form or visit a Library circulation desk.

Borrowing

  • Checkout processing may be slow.
  • Borrow Direct is currently unavailable. Please use UBorrow or Interlibrary Loan instead.

Quarter loans automatically renewed for autumn

To ease the transition, summer quarter loans to University of Chicago students and staff are being automatically renewed for the autumn quarter on September 21. These books will be due on January 9, 2015.

If you have any questions about the new Catalog, please contact us by email, phone, chat, or in person through our Ask a Librarian service.

New Catalog launched, BorrowDirect restored

10/23/14 update: BorrowDirect is restored.

The University of Chicago Library has launched its new Library Catalog, and most Library services that were temporarily interrupted during the transition period are now restored.   As of today, Lens and the previous Catalog are retired.

We are aware that some system functions may be working slowly. This will be addressed in the coming weeks.

For information about how to use the new Catalog, visit the Catalog Help page or contact us through our Ask a Librarian service.

If you have saved records using My Discoveries in Lens and wish to retain them, there is still time to place a request to have these migrated to the new Library Catalog.

We encourage you to report any difficulties you encounter in using the new Catalog, so that Library staff can quickly diagnose and resolve them.

 

Retrieving books during replacement of Regenstein B Level flooring

Beginning the week of July 21, the Library will replace cracked and worn floor tile throughout the Regenstein B Level bookstacks. Work will take place between 6 a.m. and 3 p.m. Mondays through Fridays and will involve noise and dust at times, as well as limiting access to some sections of the stacks.

The work has been planned to cause as little disruption as possible, but some book aisles will be inaccessible during work hours. Users are asked to retrieve books from inaccessible areas after 3 p.m. or to request that they be paged by Library staff.

To request a book from a work area, visit the 1st Floor Circulation Desk. Staff will page material and place it on hold for pickup by the morning of the next business day.

We apologize for any inconvenience and appreciate your patience while this important work is completed. For updated information about this project, visit lib.uchicago.edu/e/reg/using/floorplans.

Library service interruptions begin July 15

7/24/2014 update: The implementation has been rescheduled to begin on August 1. See below for new service change dates.

The University of Chicago Library will begin implementing its new Library Catalog and new library management system, Kuali OLE, on August 1 at 5 p.m. In mid-August when implementation is complete, the current Catalog and Lens will be retired.

Accessing library services during the transition

From July 15 to mid-August, UChicago patrons will be able to search the current Library Catalog and Lens, check out materials, and place Scan & Deliver and online purchase requests, but some services will be interrupted, delayed, or delivered in different ways:

From July 15 to mid-August

  • Borrow Direct is unavailable. UChicago patrons may use UBorrow or Interlibrary Loan to request books that are not available locally.
  • Recall of materials from other borrowers is unavailable. UChicago patrons may use UBorrow or Interlibrary Loan to request books that are checked out during this period.

From August 1 to mid-August

  • Checkouts, returns, and other circulation information will not be updated in the Catalog and Lens during this period. If you discover that an item is not on the shelf, you may place an Interlibrary Loan request. For information about equipment circulated from the TECHB@R in Regenstein, please contact the TECHB@R staff in person.
  • You will not be able to view your current checkouts or renew your materials online using My Account. Users needing assistance with circulation matters may complete this circulation web form or visit a Library circulation desk in person.
  • Online requesting of items from the Mansueto Library will be unavailable through direct links from the Catalog and Lens. To request items from Mansueto, complete this circulation web form, select “Mansueto Library” in the “Library or Collection” field, and provide the call numbers of the needed items. You may also request assistance from Mansueto circulation staff in person.

When implementation is complete and normal services are restored, we will post a follow-up announcement. At that time, the current Catalog and Lens will be retired. Please visit our News site for directions on how to transfer records from My Lists in the Catalog and My Discoveries in Lens in July.

We apologize for the inconveniences that Library users will experience during the transition period but look forward to the enhanced features that will be available in the new Catalog. To preview the new Catalog, visit the Catalog beta site.

For the latest information about the implementation and launch of the new Catalog and Kuali OLE, visit our Library News site. If you have any questions about the implementation, please contact us through our Ask a Librarian service.

Act now to transfer My Lists and My Discoveries from the current Catalog and Lens

The new Library Catalog, currently in beta testing, is scheduled to go into production in early August. At that point, the current Library Catalog and Lens will be retired. We encourage you to act now if you want to save lists stored using My Lists in the Catalog or My Discoveries in Lens.

From the current Catalog

Unfortunately, we cannot offer an automated migration of records stored in the existing Catalog using My Lists. If these saved records are important to you, we suggest that you copy and paste them into a document or transfer each saved record into a citation manager, such as Zotero or EndNote. Contact us via Ask a Librarian for more information about using citation management tools.

From Lens

Library staff will be happy to migrate your records and lists stored in Lens’s My Discoveries to the new Library Catalog upon request. You may place requests for migration as of today. We will be able to continue offering this service through September, after which this data will be lost.

Features of the new Catalog

New Catalog Beta homepage

Beta version of new Library Catalog homepage

The design goals for the new Library Catalog were drawn from an extensive series of interviews with UChicago faculty and students, conducted to ensure that the new tool will meet the needs of researchers. The new Catalog design retains all of the functionality that patrons identified as valuable in the existing systems and adds new features requested during interviews.

Library users will observe several notable improvements in the new Library Catalog:

  • The visual design is simple and clean.
  • The search results page displays the current availability of items.
  • Ebooks and ejournals are easier to access.
  • Search options from the soon-to-be-retired Library Catalog and Lens are available in a single Catalog.

Coming soon to the new Catalog

In the months following the launch of the Catalog, we will be adding additional features:

  • greater flexibility in emailing and texting catalog records,
  • improved print layouts,
  • an improved mobile experience, and
  • expanded Library content, including archival finding aids, and some digital collections.

More information about the transition to the new Library Catalog and our new Library management system, Kuali OLE, will be posted to the Library News site and emailed to the University of Chicago community later this month.

Mansueto closed 1:30 p.m. to 8 p.m., Thursday, May 22

The Joe and Rika Mansueto Library will be closed from 1:30 p.m. to 8 p.m. on Thursday, April 22. Mansueto will re-open at 8 p.m. and remain open until its usual closing time of 12:45 a.m.

B Level construction April 11-18

alert symbolWork is currently underway to install new flooring in two areas of the B Level Bookstacks. This will briefly impact users’ access to some books in those areas, and will create some noise and dust due to construction. Work will take place Monday through Friday from 6 a.m. to 4 p.m. and some books may be inaccessible during additional hours over the coming week. We apologize for any inconvenience and appreciate our users’ patience as we complete this important work

This work involves the installation of several different flooring materials in the aisles of two bays of compact shelving to test possible options for a larger project to replace all flooring on the B Level over the coming summer. 

Users may request any books that are temporarily unavailable due to this work by visiting the Regenstein Circulation desk. Staff will page the material and make it available as soon as possible.

For detailed information about call number ranges affected by this work on a given day, see the Regenstein Floorplans & Call Number Guide.

Do not respond to fake emails about a new library system

Some members of the University community have recently received fake emails claiming that a problem with a new library system requires users to reactivate their Library accounts.  These emails were not sent by the University of Chicago Library.  They are part of a phishing scam designed to get recipients to reveal personal information.  Do not respond to such messages.

IT Services’ website offers information on how to identify phishing scams and examples of email scams

If you are uncertain of the authenticity of an email claiming to be from the Library, please ask us via Ask a Librarian.

CNet login access to My Account restored

Library users can now resume using their CNet IDs and passwords to login to My Account. The My Account tab has also been restored in the Library Catalog.

Springer is back up and running

Online access to Springer E-journals and books has been restored.